Mutiara Permata Hati Soleha, Mutiara (2024) Penerapan Sistem Informasi Perizinan Subang (Sinanas) Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Subang. Skripsi (S1) thesis, Fisip Universitas Muhammadiyah Jakarta.

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Abstract

ABSTRAK FAKULTAS ILMU SOSIAL DAN ILMU POLITIK PROGRAM STUDI ILMU ADMINISTRASI PUBLIK Skripsi, Juli 2024 MUTIARA PERMATA HATI SOLEHA PENERAPAN SISTEM INFORMASI PERIZINAN SUBANG (SINANAS) DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN SUBANG xviii + 155 Halaman + 5 Tabel + 6 Lampiran Dinas Penanaman Modal dan Pelayanan Perizinan Terpadu Satu Pintu (DPMPTSP) Kabupaten Subang melakukan inovasi dalam bidang proses pelayanan perizinan dan non perizinan secara online dengan menggunakan Sistem Informasi Perizinan Subang (SINANAS). Adanya aplikasi Sinanas diharapkan dapat memberikan kemudahan bagi masyarakat dalam memperoleh perizinan, namun pada penerapannya aplikasi Sinanas masih dijumpai keluhan, seperti kendala pada registrasi yang mengalami bug pada server akibat maintenance, kurangnya sosialisasi dikarenakan banyaknya masyarakat yang kesulitan dalam mengakses aplikasi Sinanas. Tujuan penelitian ini untuk mengetahui dan menganalisis penerapan aplikasi Sistem Informasi Perizinan Subang (SINANAS) di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Subang. Metode yang digunakan adalah metode deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data dengan observasi, wawancara, dan dokumentasi. Hasil penelitian dari 6 (enam) indikator menyimpulkan bahwa penerapan digitalisasi sistem pelayanan perizinan di DPMPTSP Kabupaten Subang dengan menggunakan aplikasi Sinanas telah dianggap cukup berhasil, hal ini karena adanya kemudahan, transparansi dengan proses e-tracking/pelacakan, efektifitas, efisiensi, dan cepatnya pelayanan yang diberikan setelah adanya sistem ini. Penerapan sistem ini juga mendukung perwujudan tata kelola pemerintahan yang baik (good governance) di lingkungan Pemerintah Daerah Kabupaten Subang, namun sistem yang belum sempurna ini membutuhkan waktu untuk terus mengalami pengembangan yang berkelanjutan (continuous development). Kata Kunci : Sistem Informasi, Aplikasi Sinanas, DPMPTSP Daftar Pustaka : 11 Buku + 15 Jurnal + 6 Peraturan + 3 Website ABSTRACT FACULTY OF SOCIAL SCIENCE AND POLITICAL SCIENCE PUBLIC ADMINISTRATION SCIENCE STUDY PROGRAM Thesis, July 2024 MUTIARA PERMATA HATI SOLEHA IMPLEMENTATION OF THE SUBANG LICENSING INFORMATION SYSTEM (SINANAS) AT THE SUBANG DISTRICT ONE-STOP INVESTMENT AND INTEGRATED SERVICE OFFICE xviii + 155 Pages + 5 Tables + 6 Appendices The Subang Regency Investment and One-Stop Integrated Licensing Service (DPMPTSP) has made innovations in the field of online licensing and non-licensing service processes using the Subang Licensing Information System (SINANAS). The existence of the Sinanas application is expected to provide convenience for the community in obtaining permits, but in its application the Sinanas application still encounters complaints, such as problems with registration that experience bugs on the server due to maintenance, lack of socialisation due to the large number of people who have difficulty accessing the Sinanas application. The purpose of this study was to determine and analyse the application of the Subang Licensing Information System (SINANAS) application at the Subang Regency Investment and One-Stop Integrated Service Office. The method used is a descriptive method with a qualitative approach. Data collection techniques with observation, interviews, and documentation. The results of the research from 6 (six) indicators concluded that the implementation of the digitalisation of the licensing service system at the DPMPTSP of Subang Regency using the Sinanas application has been considered quite successful, this is because of the convenience, transparency with the e- tracking / tracking process, effectiveness, efficiency, and speed of service provided after this system. The implementation of this system also supports the realisation of good governance within the Subang Regency Regional Government, but this imperfect system takes time to undergo continuous development. Keywords : Information System, Sinanas Application, DPMPTSP Bibliography : 11 Books + 15 Journals + 6 Regulations + 3 Websites

Item Type:	Thesis (Skripsi (S1))
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Social and Political Sciences > S1 Public Administration Science / Ilmu Administrasi Publik
Depositing User:	EVA AIHULIA
Date Deposited:	30 Dec 2024 04:40
Last Modified:	30 Dec 2024 04:40
URI:	http://repository.umj.ac.id/id/eprint/21918

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